Last updated: October 02, 2025

This Privacy Policy explains how Unarranged (“we”, “our”, “us”) collects, uses, stores, and protects your information when you use our mobile application and related services (the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions
Interpretation

Words with capitalized first letters have meanings defined below. These definitions apply whether the words appear in singular or plural form.

Definitions

Account: A unique profile created by you to access the Service.

Company: HOPELOCK PRIVATE LIMITED,
Devaprabha, 17/592(6), Kallekkad 6th Street, Palakkad – 678001, Kerala, India.

Country: India

Device: Any device capable of accessing the Service, including smartphones, tablets, or computers.

Personal Data: Any information that identifies or can be used to identify an individual.

Service: The Unarranged mobile application.

Service Provider: Any third party that processes data on behalf of the Company.

Usage Data: Data collected automatically through the use of the Service.

You: The individual using the Service.

2. Information We Collect
a) Personal Data

When you use Unarranged, we may collect the following information:

Name

Email address

Phone number

Profile information you choose to provide

Photos or media uploaded by you

Providing this information is voluntary, but certain features may not function without it.

b) Usage Data

Collected automatically and may include:

Device IP address

Device type, operating system, and app version

App activity, interaction logs, and crash reports

Date, time, and duration of app usage

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Ensure basic app functionality

Remember your preferences

Analyze usage patterns to improve the Service

You can manage or disable cookies through your device settings, though some features may not work properly.

4. How We Use Your Information

We use your data to:

Provide and maintain the Service

Create and manage user accounts

Enable communication and app features

Improve performance, security, and user experience

Send important updates, notifications, or support messages

Prevent fraud, abuse, or misuse of the Service

Comply with legal obligations

We do not sell your personal data. Period.

5. Sharing of Your Information

We may share your information only in the following cases:

With Service Providers who help operate the app (under strict confidentiality)

For legal reasons, if required by law, court order, or government request

Business transfers, such as mergers or restructuring

With your consent, when you explicitly allow it

6. Data Retention

We retain your personal data only as long as necessary to:

Provide the Service

Comply with legal and regulatory requirements

Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

7. Your Rights

You have the right to:

Access your personal data

Update or correct your information

Request deletion of your account and associated data

Withdraw consent where applicable

You can request data deletion by contacting us using the details below.

8. Data Security

We use reasonable technical and organizational measures to protect your data.
However, no system is 100% secure. While we do our best, absolute security cannot be guaranteed.

9. Children’s Privacy

Unarranged is not intended for users under the age of 13.
We do not knowingly collect personal data from children. If such data is discovered, it will be deleted immediately.

10. Third-Party Links

The Service may contain links to third-party websites or services.
We are not responsible for their content, policies, or practices. Please review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted here with an updated “Last updated” date. Continued use of the Service means you accept the changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, contact us at:

📧 hopelockpvtdevelopment@gmail.com